EXTRAORDINARY
PUBLISHED BY AUTHORITY
No. 893, CUTTACK , THURSDAY, JUNE 18 , 2020/ JAISTHA 28, 1942
GENERAL ADMINISTRATION & PUBLIC GRIEVANCE (AR) DEPARTMENT
NOTIFICATION
The 3rd June, 2020
No.12974-GAD-AR-ORPJ-0003/2016/AR.— In exercise of the powers conferred
by Section 3 read with Sections 5 and 6 of the Odisha Right to Public Services Act, 2012
(Odisha Act, 8 of 2012) and in supersession of all the notifications issued in this
connection from time to time, the State Government do hereby declare the services as
mentioned in column (2) of the Schedule given below to be provided to the eligible
persons within the specified time limit as specified against each such service in column
(3) thereof, by the Designated Officers as mentioned in column (4) for the purpose of the
said Act and also notify the Appellate and Revisional Authorities respectively as
mentioned in columns (5) and (6) of the said Schedule, for passing of orders if any under
the provisions of the said Act whenever an application is preferred to them.
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
1.
COMMERCE & TRANSPORT (TRANSPORT) DEPARTMENT:
1. Temporary Registration
3 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
2. Registration of vehicles
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
3. Tax Clearance Certificate
(TCC) in Form-D
4 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
4. NOC in Form-28
4 days
(
after receipt of Police
clearance report
)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
5. Addition / Deletion of Hire
Purchase / Mortgage entry
4 days
(after receipt of
confirmation from
Financier)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
6. Transfer of Ownership of
vehicle
4 days
(after appearance of
both seller &
purchaser)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
7. Issue of Learner's License for
Driving License
3 days
(from the date of
appearance for test)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
8. Issue of Driving License
5 days
(after passing in the
test)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
2
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
9. Renewal of Driving License
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
10. Issue of Duplicate Driving
License
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
11. Issue of Trade Certificate
30 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
12. Issue of Transporting Agents'
License
30 days
(after receipt of
clearance from Mining
Department wherever
necessary)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
13. Issue of Fitness Certificate for
Transport Vehicle
3 days
(after production of
vehicle for inspection &
compliance to rules)
Junior MVI / MVI
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
14. Issue of Conductor License
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
15. Renewal of Conductor License
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
16. Change of Address in
Conductor License
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
17. Issue of duplicate Conductor
License
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
18. Issue of duplicate Registration
Certificate (RC)
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
19. Issue of certified copy of
Registration Certificate (RC)
2 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
20. Cancellation of Registration
Certificate (RC)
7 days
(after physical
inspection of vehicle)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
21. Change of address in
Registration Certificate (RC)
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
22. Change of address in Driving
License (DL)
5 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
23. Issue of certified copy of
Driving License (DL)
2 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
24. Issue of License to Driving
Training School
45 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
25. Renewal of License to Driving
Training School
15 days
(after physical
verification of the
Institute)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
26. Transfer of ownership of
vehicle on succession after
death of owner
5 days
(from the date of filing
required documents
and appearing before
RTO)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
27. Transfer of ownership of
vehicle purchased on auction
5 days
(from the date of filing
required documents
and appearing before
RTO)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
3
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
28. Cancellation of hypothecation
agreement
5 days
(from the date of filing
required documents
and after verification
from financier)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
29. Issue of certified copy of Route
Permit
2 days
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
30. Renewal of Registration
Certificate (RC) of non-
transport vehicle
5 days
(from production of
vehicle for inspection)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA
31. Addition of New Vehicle Class to
an existing Driving License (DL)
5 days
(
after passing the test)
MVI / Addl. RTO / RTO
RTO / Sub-Collector
Collector-cum-Chairman,
RTA.
31
2.
REVENUE & DISASTER MANAGEMENT DEPARTMENT:
1. Disposal of application for issue
of Scheduled Caste (SC)
Certificate
30 days
Tahasildar / Addl.
Tahasildar
Collector
RDC
2. Disposal of application for issue
of Scheduled Tribe (ST)
Certificate
30 days
Tahasildar / Addl.
Tahasildar
Collector
RDC
3. Disposal of application for issue
of OBC Certificate
30 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
4. Disposal of application for issue
of SEBC Certificate
30 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
5. Disposal of application for issue
of Legal Heir Certificate
30 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
6. Disposal of application for issue
of Resident Certificate
15 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
7. Disposal of application for issue
of Income Certificate
15 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
8. Issue of certified copy of RoR
3 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
9. Disposal of uncontested
mutation case
90 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
10. Disposal of case u/s 8(A) of
OLR Act
60 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
11. Partition of land on mutual
agreement of all co-sharers u/s
19(1) (c) of OLR Act
180 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
12. Disbursement of ex-gratia by
Tahasildars
90 days
(from the date of
approval subject to
availability of funds)
Tahasildar
Sub-Collector
Collector
13. Disposal of application for issue
of Guardianship Certificate
45 days
(excluding the period
taken for disposal of
objections, if any)
Collector
RDC
Member, Board of
Revenue
14. Registration of Documents
3 days
DSR / SR
ADM-cum-DR
IGR
4
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
15. Issue of Encumbrance Certificate
7 days
DSR / SR
ADM-cum-DR
IGR
16. Issue of certified copy of
previously registered document
7 days
DSR / SR
ADM-cum-DR
IGR
17. Registration along with issue of
marriage certificate under
Special Marriage Act (where no
objection received)
40 days
DSR / SR
ADM-cum-DR
IGR
18. Registration along with issue of
marriage certificate under
Special Marriage Act (where
objection received)
70 days
DSR / SR
ADM-cum-DR
IGR
19. Registration of Society (where
one district is involved)
30 days
Addl. Registrar of
Societies (ADM)
IGR
Land Reforms
Commissioner
20. Registration of Society (where
more than one district is
involved-State Level Society)
90 days
Registrar of Societies
(IGR)
Land Reforms
Commissioner
Member, Board of
Revenue
21. Certified copy of the document
filed U/s. 89 of Registration Act,
1908
7 days
DSR / SR
ADM-cum-DR
IGR
22. Registration of Partnership Firm
90 days
Registrar of Firm (IGR)
or Officer delegated with
power
Land Reforms
Commissioner
Member, Board of
Revenue
23. Amendment of Registered
Partnership Firm
30 days
Registrar of Firm (IGR)
or Officer delegated with
power
Land Reforms
Commissioner
Member, Board of
Revenue
24. Dissolution of Partnership Firm
45 days
Registrar of Firm (IGR)
or Officer delegated with
power
Land Reforms
Commissioner
Member, Board of
Revenue
25. Certified copy of Certificate of Firm
7 days
Registrar of Firm (IGR)
or Officer delegated with
power
Land Reforms
Commissioner
Member, Board of
Revenue
26. Amendment of the Bye-law of
Registered Society (District level)
30 days
Additional Registrar of
Societies (ADM)
IGR
Land Reforms
Commissioner
27. Amendment of the Bye-law of
Registered Society (State level)
60 days
IGR
Land Reforms
Commissioner
Member, Board of
Revenue
28. Issue of Certified copy of
Certificate of Society
Registered, Certified copy of
Bye-laws of Society Registered
and Certified copy of
Memorandum of Society
Registered within last ten years
(District Level)
7 days
Additional Registrar of
Societies (ADM)
IGR
Land Reforms
Commissioner
29. Issue of Certified copy of
Certificate of Society
Registered, Certified copy of
Bye-laws of Society Registered
and Certified copy of
7 days
IGR
Land Reforms
Commissioner
Member, Board of
Revenue
5
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
Memorandum of Society
Registered within last ten years
(State Level)
30. Issue of Income and Asset
Certificate for Economically
Weaker Sections (EWSs) [for
admission to specified
Educational Institutions under
Government of Odisha]
15 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
31. Issue of Income and Asset
Certificate for Economically
Weaker Sections (EWSs) [for
direct recruitment in Civil Posts
and Services and admission in
Educational Institutions under
Government of India]
15 days
Tahasildar / Addl.
Tahasildar
Sub-Collector
Collector
31
3.
FINANCE DEPARTMENT:
1. Registration under the Odisha
Value Added Tax, 2004 or the
Central Sales Tax Act, 1956
7 days
Commercial Tax & GST
Officers / Asst.
Commissioner of
Commercial Taxes &
GST / Deputy
Commissioner of
Commercial Taxes &
GST in-charge of Circles
& Assessment Units
Joint Commissioner of
Commercial Taxes & GST
in-charge of Ranges
Additional Commissioner of
Commercial Taxes & GST
(Zonal)
2. Amendment of Registration
under the Odisha Value Added
Tax, 2004 or the Central Sales
Tax Act, 1956
15 days
Commercial Tax & GST
Officers / Asst.
Commissioner of
Commercial Taxes &
GST / Deputy
Commissioner of
Commercial Taxes &
GST in-charge of Circles
& Assessment Units
Joint Commissioner of
Commercial Taxes & GST
in-charge of Ranges
Additional Commissioner of
Commercial Taxes & GST
(Zonal)
3. Disposal of application for issue
of ‘C’ Forms
3 days
Commercial Tax & GST
Officers / Asst.
Commissioner of
Commercial Taxes &
GST / Deputy
Commissioner of
Commercial Taxes &
GST in-charge of Circles
& Assessment Units
Joint Commissioner of
Commercial Taxes & GST
in-charge of Ranges
Additional Commissioner of
Commercial Taxes & GST
(Zonal)
4. Disposal of application for issue
of ‘F’ Forms
7 days
Commercial Tax & GST
Officers / Asst.
Commissioner of
Commercial Taxes &
GST / Deputy
Commissioner of
Commercial Taxes &
Joint Commissioner of
Commercial Taxes & GST
in-charge of Ranges
Additional Commissioner of
Commercial Taxes & GST
(Zonal)
6
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
GST in-charge of Circles
& Assessment Units
5. Disposal of application for issue
of ‘H’ Forms
3 days
Commercial Tax & GST
Officers / Asst.
Commissioner of
Commercial Taxes &
GST / Deputy
Commissioner of
Commercial Taxes &
GST in-charge of Circles
& Assessment Units
Joint Commissioner of
Commercial Taxes & GST
in-charge of Ranges
Additional Commissioner of
Commercial Taxes & GST
(Zonal)
6. Issue of Clearance Certificate
under Odisha Value Added Tax
Act, 2004
7 days
Commercial Tax & GST
Officers / Asst.
Commissioner of
Commercial Taxes &
GST / Deputy
Commissioner of
Commercial Taxes &
GST in-charge of Circles
& Assessment Units
Joint Commissioner of
Commercial Taxes & GST
in-charge of Ranges
Additional Commissioner of
Commercial Taxes & GST
(Zonal)
7. Registration under the Odisha
State Tax on Profession, Trade
and Callings Act, 2000
7 days
Assessing Authority
under Profession Tax of
the Circle or
Assessment Unit
Joint / Deputy
Commissioner of
Profession Tax in-charge of
Ranges
Additional Commissioner of
Profession Tax
7
4.
HOME DEPARTMENT:
1. Character / Antecedent
Verification
30 days
SI / ASI in-charge of the
Desk in DIB
DSP, DIB (for District) /
ACP, DIB
(for Commissionerate)
SP (for District) / DCP
(for Commissionerate)
2. NOC for Passport Verification
30 days
SI / ASI in-charge of the
Desk in DIB
DSP, DIB (for District) /
ACP, DIB
(for Commissionerate)
SP (for District) / DCP
(for Commissionerate)
3. Disposal of application for
registration of foreigners
7 days
SI / ASI in-charge of
the Desk in DIB
DSP /
Inspector, DIB
SP (for District) / DCP
(for Commissionerate)
4. Disposal of application for
extension of residential permit
of foreigners
15 days
SI / ASI in-charge of the
Desk in DIB
DSP /
Inspector, DIB
SP (for District) / DCP
(for Commissionerate)
5. Supply of copy of FIR to the
complainant
1 day
IIC / OIC of concerned
Police Station
SDPO / ACP, Zone
(for Commissionerate)
SP (for District) / DCP
(for Commissionerate)
6. Disposal of application for use
of loudspeakers (for
Commissionerate Police area
of Bhubaneswar and Cuttack)
10 days
SI / ASI in-charge of
the Desk in Licensing
Cell, DCP Office
(for Commissionerate)
ACP (HQ), office of DCP
(for Commissionerate)
DCP
(for Commissionerate)
7. Disposal of application for NOC
for fairs/ mela/ exhibition, etc.
(for Commissionerate Police
area of Bhubaneswar and
Cuttack)
10 days
SI / ASI in-charge of
the Desk in Licensing
Cell, DCP Office
(for Commissionerate)
ACP (HQ), office of DCP
(for Commissionerate)
DCP
(for Commissionerate)
8. Disposal of application for final
Form for road accident / stolen
5 days
IIC / OIC of the
concerned Police
SDPO / ACP Zone
(for Commissionerate)
SP / DCP
(for Commissionerate)
7
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
vehicles/ theft cases
Station
9. Supply of copy of Fire report
3 days
Station Officer / Asst.
Fire Officer of the
concerned Fire Station
Deputy Fire Officer of the
Circle
Range Fire Officer
10. Supply of copy of Fire
certificate for Fire incident
without insurance
7 days
Station Officer / Asst.
Fire Officer of the
concerned Fire Station
Deputy Fire Officer of the
Circle
Range Fire Officer
11. Supply of copy of Fire
certificate for Fire incident in
insured premises (below
10 lakhs)
30 days
Station Officer / Asst.
Fire Officer of the
concerned Fire Station
Deputy Fire Officer of the
Circle
Range Fire Officer
12. Supply of copy of Fire
certificate for Fire incident with
damage of property worth more
than 10 lakhs (irrespective of
insurance)
30 days
Station Officer / Asst.
Fire Officer of the
District Fire Station
Range Fire Officer
Chief Fire Officer
13. Issue / Renewal of Fire Safety
Certificate for Factories /
Industries (Small Scale) and
Warehouses & Storage
Godown, Explosive or
Hazardous substances
(Storage, Transport, Display,
Sale etc.) and Manufacturing,
Possession & Sale of fireworks
(permanent license holder)
18 Days
Deputy Fire Officer
Range Fire Officer
Chief Fire Officer
14. Issue / Renewal of Fire Safety
Certificate for Factories /
Industries (Large Scale),
Manufacturing of explosives of
Hazardous substances,
petroleum Deport & other
flammable substances.
18 Days
Range Fire Officer
Chief Fire Officer
IGP, FS, Odisha,
Cuttack
15. Disposal of application for Fire Safety Certificate for buildings/premises as detailed below:
i.
Buildings below 15 mtrs. height
(Educational, Assembly,
Business & Mercantile
Buildings excluding Multiplex)
18 Days
Deputy Fire Officer,
Circle / Deputy Fire
Officer of Range Fire
office
Range Fire Officer
Chief Fire Officer
ii.
Buildings from 15 mtrs. to less
than 35 mtrs. (Residential,
Educational, Assembly,
Business & Mercantile
Buildings excluding Multiplex)
18 Days
Range Fire Officer
Chief Fire Officer
IGP, FS, Odisha
iii.
Buildings from 35 mtrs. and
above (Residential,
Educational, Assembly,
Business & Mercantile
Buildings and Multiplex)
18 Days
Chief Fire Officer, Fire
Prevention
IGP, FS, Odisha
Director, FS, Odisha
8
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
iv.
Clinical Establishment below 12
mtrs. having more than 30 beds
or having at least one Critical
Care Unit or both
18 Days
Assistant Fire Officer
Deputy Fire Officer of Circle
/ Deputy Fire Officer of
Range Fire Office
Range Fire Officer
v.
Clinical Establishment having
heights of 12 mtrs. and above
18 Days
Deputy Fire Officer
Range Fire Officer
Chief Fire Officer
vi.
Cinema Hall
18 Days
Asst. Fire Officer of
the District
Deputy Fire Officer of Circle
/ Deputy Fire Officer of
Range Fire Office
Range Fire Officer
vii.
Hotel (below 3 Star), Lodgings,
Guest Houses etc.
18 Days
Asst. Fire Officer of
the District
Deputy Fire Officerof Circle
/ Deputy Fire Officer,
Range Fire Office
Range Fire Officer
viii.
Hotel (3 Star & above)
18 Days
Deputy Fire Officer
Range Fire Officer
Chief Fire Officer
ix.
Airport, Aerodrome, Stadium,
Multi-level Car Parking, all
underground or partial
underground structures etc.
18 Days
Range Fire Officer
Chief Fire Officer, Odisha,
IGP, FS, Odisha
16. Issue of Ex-Servicemen /
Widow Identity Cards.
1 day
Secretary, respective
ZSBs
Secretary,
Rajya Sainik Board
Special Secretary,
Home Deptt.
17. Issue of Bonafide Certificate for
admission of children in various
Educational Institutions
1 day
Secretary,
respective ZSBs /
RSB
Secretary,
Rajya Sainik Board
Special Secretary,
Home Deptt.
18. Issue of Bonafide Certificate for
exemption of Holding Tax
1 day
Secretary,
respective ZSBs
Secretary,
Rajya Sainik Board
Special Secretary,
Home Deptt.
19. Processing of application for
various financial assistance and
scholarship from Kendriya
Sainik Board, MoD
15 days
Secretary,
respective ZSBs / RSB
Secretary,
Rajya Sainik Board
Special Secretary,
Home Deptt.
20. Processing of application with
State Govt. for sanction of 2nd
World War Veteran Pension,
Cash Reward to Gallantry /
Non-Gallantry Award Winners
(Monetary)
30 days
Secretary,
respective ZSBs / RSB
Secretary,
Rajya Sainik Board
Special Secretary,
Home Deptt.
21. Processing of application for
various financial assistance and
scholarship from Amalgamated
Fund
7 days
Secretary,
respective ZSBs / RSB
Secretary,
Rajya Sainik Board
Special Secretary,
Home Deptt.
22. Redressal of grievances of Ex-
Servicemen (ESM)
7 days
Secretary,
respective ZSBs / RSB
Secretary,
Rajya Sainik Board
Special Secretary,
Home Deptt.
23. NOC for Crackers License
7 days
OIC of Fire Station
Asst. Fire Officer of the
District Fire Station.
Range Fire Officer
24. Complaint Registration
1 day
IIC / OIC of concerned
PS
SDPO (For District) / ACP
Zone (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
25. Employee Verification Request
30 days
IIC / OIC of concerned
PS
DSP, DIB (For District) /
ACP, DIB (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
26. Procession License Request
10 days
IIC / OIC of concerned
PS
SDPO (For District) / ACP
Zone (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
9
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
27. Protest / Strike Request
10 days
IIC / OIC of concerned
PS
SDPO (For District) / ACP
Zone (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
28. PG / Tenant Verification
30 days
IIC / OIC of concerned
PS
DSP, DIB (For District) /
ACP, DIB (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
29. Missing Person Registration
7 days
IIC / OIC of concerned
PS
SDPO (For District) / ACP
Zone (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
30. Lost Property Registration
7 days
IIC / OIC of concerned
PS
SDPO (For District) / ACP
Zone (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
31. Domestic Help Verification
30 days
IIC / OIC of concerned
PS
DSP, DIB (For District) /
ACP, DIB (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
32. Senior Citizen Registration
30 days
IIC / OIC of concerned
PS
DSP, DIB (For District) /
ACP, DIB (For
Commissionerate)
SP (For District) / DCP (For
Commissionerate)
32
5.
HEALTH & FAMILY WELFARE DEPARTMENT:
1. Registration of Birth or Death in
case of Urban Area
30 days
Health Officer /
Executive Officer of
Urban Local Bodies
ADMO (P.H.) of DHH
CDMO of the District /
CMO in case of Rourkela
& BBSR
2. Registration of Birth or Death in
case of Rural Area
30 days
Medical Officer, CHC
SDMO / ADMO of DHH
CDMO of the District
3. For getting Birth or Death
Certificate in case of Urban
Area
7 days
Health Officer /
Executive Officer of
Urban Local Bodies
ADMO (P.H.) of DHH
CDMO of the District /
CMO in case of Rourkela
& BBSR
4. For getting Birth or Death
Certificate in case of Rural Area
7 days
Medical Officer, CHC
SDMO / ADMO of DHH
CDMO of the District
5. Issue of licenses for Retail
medical Store under the D & C
Act 1940 & Rules thereunder.
40 days
Dy. Drugs Controller
(Licensing Authority)
Drugs Controller, Odisha
Commissioner-cum-
Secretary to Govt. of
Odisha
6. Issue of licenses for Wholesale
medical Store under the D & C
Act 1940 & Rules thereunder.
40 days
Dy. Drugs Controller
(Licensing Authority)
Drugs Controller, Odisha
Commissioner-cum-
Secretary to Govt. of
Odisha
7. Issue of licenses for
manufacturing Drug License
90 days
Drug Controller
(Licensing Authority)
Commissioner-cum-
Secretary to Government of
Odisha
-
7
6.
SOCIAL SECURITY AND EMPOWERMENT OF PERSONS WITH DISABILITIES DEPARTMENT:
1. Assistance under National
Family Benefit Scheme (NFBS)
30 days
(in rural areas)
BDO
Sub-Collector
Collector
30 days
(in urban areas)
Executive Officer
Sub-Collector
Collector
1
10
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No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
7.
ST & SC DEVELOPMENT DEPARTMENT, MINORITIES & BACKWARD CLASSES WELFARE
DEPARTMENT:
1. Payment of cash incentive to
couples for Inter-Caste
marriage as defined in
Resolution No. 21332/HTW, dt.
26.06.1980 subject to revision
from time to time
60 days
(subject to availability
of funds)
District Welfare Officer
(DWO) of the concerned
District
Collector of the concerned
District
Commissioner-cum-
Secretary, ST&SC Dev.
Department
1
8.
HOUSING & URBAN DEVELOPMENT DEPARTMENT:
1. Building Plan Approval
(applicable to Bhubaneswar
Development Authority from
01.02.2013 and other
Development Authorities &
ULBs from 01.05.2013)
i) For Low Risk Building
15 days
Counter Assistant /
Dealing Assistant
concerned
Planning Member, DA
concerned / Executive
Officer concerned
Vice-Chairman, DA
concerned / ADM-cum-PD,
DUDA
ii) For other than Low Risk
Building
30 days
Counter Assistant /
Dealing Assistant
concerned
Planning Member, DA
concerned / Executive
Officer concerned
Vice-Chairman, DA
concerned / ADM-cum-PD,
DUDA
iii) Building Plan Approval
applicable for BDA & BMC from
18.12.2018
(a) Low Risk Building (through online)
15 days
Junior Town Planner /
Assistant Town Planner
Planning Member, DA
concerned / Additional
Municipal Commissioner
Vice-Chairman, DA /
Municipal Commissioner
(b) Low Risk Building with pre-
approved plan through online
2 days
Junior Town Planner /
Assistant Town Planner
Planning Member, DA
concerned / Additional
Municipal Commissioner
Vice-Chairman, DA /
Municipal Commissioner
iv) For other than Low Risk
Building
30 days
Counter Assistant /
Dealing Assistant
concerned
Planning Member, DA
concerned / Executive
Officer concerned
Vice-Chairman, DA
concerned / ADM-cum-PD,
DUDA
2. Issue of Occupancy Certificate
(applicable to Bhubaneswar
Development Authority from
01.02.2013 and other
Development Authorities &
ULBs from 01.03.2013)
30 days
Counter Assistant /
Dealing Assistant
concerned
Planning Member, DA
concerned / Executive
Officer concerned
Vice-Chairman, DA
concerned / ADM-cum-PD,
DUDA
3. Marriage Certificate (applicable
to Bhubaneswar, Cuttack &
Berhampur Municipal
Corporations from 01.02.2013
and other ULBs from
01.05.2013)
7 days
Dealing Assistant
concerned
Deputy Commissioner /
Executive Officer
concerned
Municipal Commissioner /
ADM-cum-PD, DUDA
11
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Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
4. Birth & Death Certificate
(applicable to Bhubaneswar,
Cuttack & Berhampur Municipal
Corporations from 01.02.2013
and other ULBs from
01.05.2013)
15 days
VS Clerk
City Health Officer /
Executive Officer
concerned
Municipal Commissioner /
ADM-cum-PD, DUDA
5. Trade License (applicable to
Bhubaneswar, Cuttack &
Berhampur Municipal
Corporations from 01.02.2013
and other ULBs from
01.05.2013)
15 days
Misc. Sarkar / Clerk
concerned
Deputy Commissioner /
Executive Officer
concerned
Municipal Commissioner /
ADM-cum-PD, DUDA
6. Pipe Water connection
(applicable to Bhubaneswar,
Cuttack & Berhampur Municipal
Corporations from 01.02.2013
and other ULBs from
01.05.2013)
45 days
Junior Engineer
concerned
Assistant Engineer
concerned
Executive Engineer
concerned
7. Correction of Water Bill
(applicable to Bhubaneswar,
Cuttack & Berhampur Municipal
Corporations from 01.02.2013
and other ULBs from
01.05.2013)
30 days
Junior Engineer
concerned
Assistant Engineer
concerned
Executive Engineer
concerned
8. Repair of Tube Wells
(applicable to Bhubaneswar,
Cuttack & Berhampur Municipal
Corporations from 01.02.2013
and other ULBs from
01.05.2013)
7 days
(for minor repair)
;
14 days
(for major repair)
Junior Engineer, Tube
Well
Assistant Engineer in-
charge, Tube Well
Executive Engineer
concerned
9. Certified copy of Building Plan
Approval by the Development
Authorities or ULBs
7 days
JTP / ATP / TP /
concerned Clerk
Planning Member
Vice-Chairman
10. Booking of Parks / Community
Halls
2 days
Chief Horticulturist /
concerned Clerk
Chief Engineer-cum-
Engineer Member / Dy.
Commissioner
Vice-Chairman /
Chairman / Municipal
Commissioner
11. Land use information
3 days
JTP / ATP / TP /
concerned Clerk
Planning Member
Vice-Chairman
12. Issue of Conveyance Deed
30 days
Concerned Allotment
Officer / concerned Clerk
Secretary
Vice-Chairman
13. Issue of 'No Dues' Certificate
30 days
Concerned Allotment
Officer / concerned
Branch Officer
Secretary / Deputy
Commissioner
Vice-Chairman /
Municipal Commissioner
14. Transfer of Property in case of
Sale
30 days
Concerned Allotment
Officer / concerned
Clerk
Secretary
Vice-Chairman
15. Issue of Permission for
Mortgage
30 days
Concerned Allotment
Officer / concerned
Clerk
Secretary
Vice-Chairman
12
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
16. Transfer of Ownership of
Holding
60 days
Concerned Allotment
Officer / concerned
Clerk / Recovery Officer
Secretary / Deputy
Commissioner
Vice-Chairman /
Municipal Commissioner
17. Lifting of Municipal Solid Waste
from roads / street
3 Days
Sanitary Inspector
City Health Officer
Municipal Commissioner
18. Replacement of damaged
Street Light
10 Days
Concerned Junior
Engineer
Concerned Executive
Engineer
City Engineer
19. Assessment of Holding Tax
30 Days
Tax Collector /
Tax Daroga
Deputy Commissioner
Municipal Commissioner
20. Road cutting permission
7 days
Concerned
Junior Engineer
Executive Engineer
Concerned
City Engineer
21. Road restoration from date of
issue of Permission
15 days
Concerned Junior
Engineer
Executive Engineer
Concerned
City Engineer
22. Issue of duplicate Birth / Death
Certificate
7 days
Concerned Clerk
City Health Officer
Municipal Commissioner
23. Repairing of W/S pipelines
(minor leakage / Sewerage
Over flow / Blockage by PHEO)
48 Hrs.
Concerned
JE / AE
Concerned AEE /
Dy. Executive Engineer
Executive
Engineer
24. Building Plan Approval (SPAs &
RITs)
60 days
Special Planning Authority
/ Secretary, concerned
R.I.T.
Chairman, SPA Committee /
Chairman, concerned R.I.T.
Director of Town Planning,
Odisha.
25. Issue of Occupancy Certificate
30 Days
Special Planning Authority
/ Secretary, concerned
R.I.T.
Chairman, SPA Committee /
Chairman, concerned R.I.T.
Director of Town Planning,
Odisha.
26. Certified copy of Building Plan
Approval
10 Days
Special Planning Authority
/ Secretary, concerned
R.I.T.
Chairman, SPA Committee /
Chairman, concerned R.I.T.
Director of Town Planning,
Odisha.
26
9.
SCHOOL & MASS EDUCATION DEPARTMENT
1. Issue of Original High School
Certificate-cum-Mark Sheet by
the Board of Secondary
Education, Odisha
7 days
Deputy Secretary,
BSE (O)
Secretary, BSE (O)
President, BSE (O)
2. Issue of duplicate copy of the
High School Mark Sheet by the
Board
15 days
Deputy Secretary,
BSE (O)
Secretary, BSE (O)
President, BSE (O)
3. Issue of duplicate copy of High
School Certificate
15 days
Deputy Secretary,
BSE (O)
Secretary, BSE (O)
President, BSE (O)
4. Issue of Transfer Certificate by
Elementary Schools
3 days
Head Master / I/C H.M.
Assistant Block Education
Officer
Block Education Officer
5. Issue of Conduct Certificate by
Elementary Schools
3 days
Head Master / I/C H.M.
Assistant Block Education
Officer
Block Education Officer
6. Issue of Transfer Certificate by
Secondary Schools
3 days
Head Master / I/C.H.M.
District Education Officer
Regional Joint Director
(Schools)
7. Issue of Conduct Certificate by
Secondary Schools
3 days
Head Master / I/C.H.M.
District Education Officer
Regional Joint Director
(Schools)
8. Renewal of affiliation to the
Colleges by the CHSE
60 days
Secretary
Chairman
Director, Higher Secondary
Education
9. Selection of Member (Women)
to the GB by the CHSE
15 days
Secretary
Chairman
Director, Higher Secondary
Education
13
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
10. Forwarding of fresh Scholarship
to MHRD by the CHSE
30 days
Secretary
Chairman
Director, Higher Secondary
Education
11. Forwarding of Renewal of
Scholarship to MHRD
30 days
Secretary
Chairman
Director, Higher Secondary
Education
12. Issue of verification of
Certificates
7 days
Secretary
Chairman
Director, Higher Secondary
Education
13. Issue of verification of Mark
Sheet
30 days
Secretary
Chairman
Director, Higher Secondary
Education
14. Re-addition of marks on Screen
Valuation
7 days
Secretary
Chairman
Director, Higher Secondary
Education
15. Re-addition of marks on Manual
Valuation
60 days
Secretary
Chairman
Director, Higher Secondary
Education
16. Issue of Pass / Equivalence
Certificate
7 days
Secretary
Chairman
Director, Higher Secondary
Education
17. Issue of Migration Certificate
7 days
Secretary
Chairman
Director, Higher Secondary
Education
18. Issue of Provisional Pass
Certificate / Mark Sheet
7 days
Secretary
Chairman
Director, Higher Secondary
Education
19. Authentication of Original
Certificate
7 days
Secretary
Chairman
Director, Higher Secondary
Education
19
10.
HIGHER EDUCATION DEPARTMENT:
1. Issue of Provisional Pass
Certificate / Mark Sheet by
Universities
7 days
Controller of
Examination of the
Universities concerned
Registrar of the Universities
concerned
Vice-Chancellor of the
Universities concerned
2. Issue of Migration Certificate by
Universities
30 days
Controller of
Examination of the
Universities concerned
Registrar of the Universities
concerned
Vice-Chancellor of the
Universities concerned
3. Issue of CLC by Colleges
3 days
Principal of the College
concerned
Regional Director of
Education
Director, Higher Education
4. Authentication of Educational
Certificates
12 days
Joint Secretary to Govt.,
Higher Education
Department
Additional Secretary to
Govt., Higher Education
Department
Principal Secretary to
Govt., Higher Education
Department
5. Sanction of Junior, Senior, PG
Merit, Girls Merit, Technical &
Professional Scholarship
30 days
Joint Secretary to Govt.,
Higher Education
Department
Additional Secretary to
Govt., Higher Education
Department
Principal Secretary to
Govt., Higher Education
Department
6. Issue of Clearance Certificate
towards recovery of Loan
Stipend
15 days
Joint Secretary to Govt.,
Higher Education
Department
Additional Secretary to
Govt., Higher Education
Department
Principal Secretary to
Govt., Higher Education
Department
7. Verification and Authentication
of Original Certificate
5 days
Joint Secretary to Govt.,
Higher Education
Department
Additional Secretary to
Govt., Higher Education
Department
Principal Secretary to
Govt., Higher Education
Department
8. Renewal of affiliation to the
Colleges by the Universities
60 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
9. Issue of verification of
certificates by the Universities
7 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
14
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
10. Issue of verification of Mark
Sheet by the Universities
30 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
11. Re-addition of marks by the
Universities
60 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
12. Selection of Nominee of
University to Colleges
7 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
13. Issue of Migration Certificate by
the Universities
7 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
14. Issue of Provisional Mark Sheet
and Degree Certificate by the
Universities
7 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
15. Issue of Official Transcript /
Authenticity by the Universities
7 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
16. Disbursal of Scholarship /
Research Grant
7 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
17. Issue of Registration / Duplicate
Mark Sheet / Certificate
7 days
Asst. Registrar /
Dy. Registrar
Registrar
Vice-Chancellor
17
11.
FISHERIES & ANIMAL RESOURCES DEVELOPMENT DEPARTMENT:
1. Issue of Registration Certificate
along with fishing license after
deposit of prescribed fees
under OMFRA
15 days
Additional Fisheries
Officer (Marine),
Kujanga, Puri,
Ganjam, Balasore &
District Fisheries
Officer (B&T),
Balugaon
Deputy Director of
Fisheries (Marine),
Directorate of Fisheries,
Odisha, Cuttack
Joint Director of Fisheries
(Coastal), Directorate of
Fisheries, Odisha, Cuttack
2. Issue of renewal fishing license
after deposit of prescribed fees
under OMFRA of the Fisheries
Sector
15 days
Additional Fisheries
Officer (Marine),
Kujanga, Puri, Ganjam,
Balasore & District
Fisheries Officer (B&T),
Balugaon
Deputy Director of
Fisheries (Marine),
Directorate of Fisheries,
Odisha, Cuttack
Joint Director of Fisheries
(Coastal), Directorate of
Fisheries, Odisha, Cuttack
3. Issue of Animal Health
Certificate under the ARD
Sector
5 days
(in Headquarters area)
7 days
(in peripheral areas)
BVO / VAS / AVAS
SDVO
CDVO
4. Issue of Postmortem Reports
and Insurance Document for
Insurance claim of animals
21 days
BVO / VAS / AVAS
SDVO
CDVO
5. Sponsoring of applications for
livestock farming under Bank Loan
15 days
BVO / VAS / AVAS
SDVO
CDVO
6. Disposal of application for
getting assistance for livestock
related activities under different
Government Schemes
15 days
BVO / VAS / AVAS
SDVO
CDVO
6
15
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
12.
INDUSTRIES DEPARTMENT:
1. In case of allotment of land
within IDCO Estates (outside
BMC area) allotment letter after
receipt of approval of the Land
Allotment Committee (LAC).
30 days
Divisional Head
concerned
Chairman-cum-Managing
Director, IDCO
Principal Secretary,
Industries Department
2. Execution of Agreement subject
to compliance of terms and
conditions of allotment after
receipt of land cost.
15 days
Divisional Head
concerned
Chairman-cum-Managing
Director, IDCO
Principal Secretary,
Industries Department
3. Issue of Possession Certificate
after receipt of land cost and
execution of Agreement.
15 days
Divisional Head
concerned
Chairman-cum-Managing
Director, IDCO
Principal Secretary,
Industries Department
4. In case of allotment of land within
IDCO Estates (within BMC area)
allotment Letter after receipt of
approval from High Level
Clearance Committee (HLCC)
30 days
CGM (MSME)
Chairman-cum-Managing
Director, IDCO
Principal Secretary,
Industries Department
5. Execution of Agreement subject
to compliance of terms and
conditions of allotment after
receipt of land cost
15 days
Divisional Head
concerned
Chairman-cum-Managing
Director, IDCO
Principal Secretary,
Industries Department
6. Issue of Possession Certificate
after receipt of land cost and
execution of Agreement
15 days
Divisional Head
concerned
Chairman-cum-Managing
Director, IDCO
Principal Secretary,
Industries Department
7. Obtaining Water connection
30 days
Divisional Head
Chairman-cum-Managing
Director, IDCO
Principal Secretary,
Industries Department
7
13.
MICRO, SMALL & MEDIUM ENTERPRISES DEPARTMENT:
1. Recommendation for exemption
of premium for conversion of
land for MSMEs
60 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
2. Sanction of Capital Investment
Subsidy under National Mission on
Food Processing (NMFP) / Odisha
Food Processing Policies (OFPP) /
MSME development policy for
Micro Enterprises, different
Industrial Policy Resolutions or
MSMED Policy
60 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
3. Sanction of Capital Investment
Subsidy under National Mission on
Food Processing (NMFP) / Odisha
Food Processing Policies (OFPP) /
MSME development policy for
Small Enterprises
90 days
Joint Director of
Industries / Addl.
Director of Industries
Director of Industries
Secretary,
MSME Department
16
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
4. Recommendation for exemption
of Stamp Duty
7 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
5. Sanction of assistance for
Patent & IPR (Industrial Policy
Resolution)
30 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
6. Sanction of assistance for
Technical know-how
30 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
7. Sanction of assistance for
Quality Certification
30 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
8. Recommendation for Electricity
Duty (ED) exemption on Power
Supply for Micro, Small,
Medium & Large Enterprises
(up to 110 KVA)
30 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
9. Recommendation for Electricity
Duty (ED) exemption on Power
Supply for Thrust / Deemed
Trust / Pioneer / Large (up to 5
MW)
30 days
Joint Director of
Industries / Addl.
Director of Industries
Director of Industries
Secretary,
MSME Department
10. Recommendation for Electricity
Duty (ED) exemption on
Captive Power Plant (CPP) for
Thrust/Deemed Trust / Pioneer
/ Large
30 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
11. Recommendation for ED
exemption on CPP for
Thrust/Deemed Trust / Pioneer
/ Large
30 days
Joint Director of
Industries / Additional
Director of Industries
Director of Industries
Secretary,
MSME Department
12. Recommendation for Entry Tax
exemption on Plant & M/c &
Raw materials (Micro & Small
Enterprises)
15 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
13. Issue of VAT Exemption
Certificate on Khadi, Village,
Cottage & Handicraft
30 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
14. Sanction towards
reimbursement of VAT (MSME)
30 days
General Manager
RIC / DIC
Director of Industries
Secretary,
MSME Department
15. Sanction of Interest Subsidy for
Micro & Small Enterprise /
PMEGP
15 days
General Manager,
Regional Industries
Centre (RIC) / District
Industries Centre (DIC)
Director of Industries
Secretary,
MSME Department
17
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
16. Sanction of Interest Subsidy for
Thrust Sector
15 days
Joint Director of
Industries / Additional
Director of Industries
Director of Industries
Secretary,
MSME Department
17. Issue of EPM Registration
Certificate by the Directorate of
Export Promotion & Marketing
(EPM)
2 days
Joint Director, EPM
Director, EPM
Secretary,
MSME Department
18. Issue of Rate Contract
Certificate by the Directorate of
Export Promotion & Marketing
60 days
Joint Director, EPM
Director, EPM
Secretary,
MSME Department
19. Issue of Test Report by the
Directorate of Export Promotion
& Marketing
15 days
Joint Director
(Inspection)
Director, EPM
Secretary,
MSME Department
20. Export related assistance by the
Directorate of Export Promotion
& Marketing
30 days
Deputy Director
(Marketing)
Director, EPM
Secretary,
MSME Department
21. Renewal of Registration
Certificate of MSEs by the
Directorate of Export Promotion
& Marketing
30 days
Joint Director
(Inspection)
Director, EPM
Secretary,
MSME Department
22. Pre & Post Delivery Inspection
by the Directorate of Export
Promotion & Marketing
30 days
Joint Director
(Inspection)
Director, EPM
Secretary,
MSME Department
23. Recommendation for Issue of
Khadi Industries Certificate by
the Odisha Khadi & Village
Industries (OK&VI) Board
30 days
Deputy Secretary,
OK&VI Board
Secretary, OK&VI Board
Secretary,
MSME Department
24. Release of rebate claims by the
Odisha Khadi & Village
Industries (OK&VI) Board
90 days
Senior Assistant
Directorate of Industries
Posted at OK&VI Board
Additional Director–cum-
Ex. officio, Secretary,
OK&VI Board
Director of Industries.
25. Supply of raw materials to the
units by the Odisha Small
Industries Corporation (OSIC),
Cuttack
60 days
DGM (C), OSIC
MD, OSIC
Secretary,
MSME Department
26. Supply of materials to the
various firms through
consortium marketing by the
Odisha Small Industries
Corporation (OSIC), Cuttack
60 days
DGM (Marketing), OSIC
MD, OSIC
Secretary,
MSME Department
27. Sanction of loan by the Odisha
State Financial Corporation
(OSFC), Cuttack
90 days
Heads of Department
(HoD), Credit
Department (CD)
MD, OSFC / DGM, OSFC
Chairman,
OSFC
28. Issue of No Dues Certificate by
the Odisha State Financial
Corporation (OSFC), Cuttack
15 days
Branch Manager
MD, OSFC / HoD, Financial
Account Department (FAD)
Chairman, OSFC
29. Onetime settlement by the
Odisha State Financial
Corporation (OSFC), Cuttack
90 days
Branch Manager
MD, OSFC / HoD,
Recovery Division (RD)
Chairman, OSFC
29
18
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
14.
LABOUR AND EMPLOYEES STATE INSURANCE DEPARTMENT:
1. Disposal of application for
registration under Odisha Shop
and Commercial Establishment
Act, 1956
15 days
District Labour Officer /
Assistant Labour Officer.
Divisional Labour
Commissioner
Joint Labour Commissioner
2. Disposal of application under
the Motor Transport Workers
Act, 1961 for Registration or
Renewal (Annual)
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
3. Disposal of application under
the Beedi & Cigar Workers Act,
1966 for License and for
Renewal (Annual)
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
4. Disposal of application under the
Contract Labour (R&A) Act, 1970
for Registration (one time), for
License and for Renewal (Annual)
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
5. Disposal of application under
the Inter State Migrant
Workmen Act, 1979 for
Registration (one time), for
License and for Renewal of
License
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
6. Disposal of application under
the Building & Other
Construction Workers (RE&CS)
Act, 1996 for Registration of
Establishment
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
7. Disposal of application under
the Industrial Employment
Standing Order Act, 1946
60 days
Divisional Labour
Commissioner
Joint Labour Commissioner
Labour Commissioner
8. Disposal of application for
approval of factory plans (Non-
hazardous factories)
30 days
Assistant Director, F&B
Joint Director, F&B
Director, F&B
9. Disposal of application for
approval of factory plans
(hazardous factories)
60 days
Assistant Director, F&B
Joint Director, F&B
Director, F&B
10. Disposal of application for
approval of factory plans (major
Accident hazard factory)
90 days
Assistant Director, F&B
Joint Director, F&B
Director, F&B
11. Disposal of application for
registration and licensing of
Factories
30 days
Assistant Director, F&B
Joint Director, F&B
Director, F&B
12. Disposal of application for
renewal / Amendment / Transfer
of Factory License
30 days
Section Officer
Joint Director, F&B
Director, F&B
13. Disposal of application for issue
of Duplicate License
30 days
Section Officer
Joint Director, F&B
Director, F&B
14. Inspection of Boilers and issue
of provisional order to operate
15 days
Zonal Assistant Director,
F&B
Divisional Deputy Director,
F&B
Director, F&B
19
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
15. Approval of repair order of boilers
15 days
Section Officer
Joint Director, F&B
Director, F&B
16. Approval of Drawings of Steam
Pipeline
30 days
Assistant Director, F&B
Joint Director, F&B
Director, F&B
17. Registration of Boilers
30 days
Assistant Director, F&B
Divisional Deputy Director, F&B
Director, F&B
18. Endorsement of Certificates of
Boiler Operation Engineers,
Boiler Attendants and Welders
issued by other states.
15 days
Section Officer
Secretary of Respective
Board (Assistant Director,
F&B/ Deputy Director, F&B)
Chairman (Director, F&B)
19. Revalidation of Welders’ Certificates
15 days
Section Officer
Deputy Director, F&B
Director, F&B
20. Disposal of application under
the Trade Union Act, 1926 for
Registration and Amendment
45 days
Deputy Labour
Commissioner
Joint Labour
Commissioner, Hqrs
Labour Commissioner,
Odisha
21. Grant of Certificate for
Manufacture of Boilers and
pressure part components
under the Boilers Act, 1923
15 days
Deputy Director of
Factories and Boilers
Joint Director of Factories
and Boilers
Director of Factories and
Boilers
22. Renewal Certificate for
Manufacture of Boilers and
pressure part components
under the Boilers Act, 1923
7 days
Deputy Director of
Factories and Boilers
Joint Director of Factories
and Boilers
Director of Factories and
Boilers
23. Grant of Erector Certificate for
Boiler and Steam pipeline under
the Boilers Act, 1923
15 days
Deputy Director of
Factories and Boilers
Joint Director of Factories
and Boilers
Director of Factories and
Boilers
24. Renewal of Erector Certificate
for Boiler and Steam pipeline
under the Boilers Act, 1923
7 days
Deputy Director of
Factories and Boilers
Joint Director of Factories
and Boilers
Director of Factories and
Boilers
25. Grant of repairer Certificate for
Boilers and Steam pipeline
under the Boilers Act, 1923
15 days
Deputy Director of
Factories and Boilers
Joint Director of Factories
and Boilers
Director of Factories and
Boilers
26. Renewal of repairer Certificate
for Boilers and Steam pipeline
under the Boilers Act, 1923
7 days
Deputy Director of
Factories and Boilers
Joint Director of Factories
and Boilers
Director of Factories and
Boilers
27. Approval of On-site Emergency
Plan under the provisions of the
Factories Act, 1948
60 days
Section Officer
Dy. Director of Factories
and Boilers, (Safety)
Director of Factories and
Boilers
28. Acceptance of Safety Officers
under the provisions of the
Factories Act, 1948
60 days
Section Officer
Dy. Director of Factories
and Boilers, (Safety)
Director of Factories and
Boilers
29. Approval of manufacturing
drawing for Boilers under the
Boilers Act, 1923 & IBR, 1950
15 days
Section Officer
Dy. Director of Factories
and Boilers, (Safety)
Director of Factories and
Boilers
30. Approval of manufacturing
drawing for retrofit under the
Boilers Act, 1923 & IBR, 1950
15 days
Section Officer
Dy. Director of Factories
and Boilers, (Safety)
Director of Factories and
Boilers
31. Amendment of Registration
Certificate under Rule-10 of the
Orissa Shops & Commercial
Establishments Rules,1958
15 days
District Labour Officer /
Assistant Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
20
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
32. Amendment of Certification of
Registration under Rule-20 of
the Orissa Contract Labour
(R&A) Rules,1975
15 days
District Labour Officer /
Assistant Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
33. Amendment License under Rule-
28 of the Orissa Contract
Labour (R&A) Rules,1975
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
34. Amendment of Certification of
Registration under Rule-6 of the
Orissa Inter State Migrant
Workmen (RE&CS) Rules,1980
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
35. Amendment License Rule-14 of
the Orissa Inter State Migrant
Workmen (RE&CS) Rules,1980
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
36. Amendment of Certification of
Registration Rule-22(3) of the
Orissa Building and Other
Construction Workers’ (RE&CS)
Rules, 2002 License
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
37. Amendment/ Transfer of
Certificate of Registration Rule-
9 of the Orissa Motor Transport
Workers Rules, 1966
15 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
38. Approval of the list of National &
Festival Holidays Rule-3 of the
Orissa Industrial Establishments
(National & Festival) Holidays
Rules,1972
30 days
District Labour Officer
Divisional Labour
Commissioner
Joint Labour Commissioner
38
15.
PANCHAYATI RAJ & DRINKING WATER DEPARTMENT :
1. Finalization of work Bill
30 days
BDO
Project Director, DRDA
(31 days-90 days)
Collector
(61 days – 90 days)
2. Issue of Trading License for
trading of Minor Forest Produce
7 days
Sarpanch
BDO
(8 days – 15 days)
DPO
(16 days – 30 days)
3. Repair of Hand pump / Tube
Well
7 days
Junior Engineer - II,
RWSS
Assistant Engineer, RWSS
BDO
3
16.
EXCISE DEPARTMENT:
1. To process the proposal for
opening of IMFL ‘ON’ shop
60 days
Superintendent of
Excise / Collector of the
District
Excise Commissioner
Principal Secretary /
Secretary
2. To process the proposal for
opening of IMFL ‘ON’ shop
after receipt of recommendation
letter from District Excise Office
30 days
Excise Commissioner
Principal Secretary /
Secretary
Hon’ble Minister
2
21
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
17.
GENERAL ADMINISTRATION AND PUBLIC GRIEVANCE DEPARTMENT:
1. Issue of Mortgage Permission of
leasehold lands
30 days
Asst. Section Officer /
Section Officer / Desk
Officer
Addl. Land Officer / Land
Officer
Director of Estates
2. Issue of Conversion Order of
leasehold lands
90 days
Asst. Section Officer /
Section Officer / Desk
Officer
Addl. Land Officer / Land
Officer
Director of Estates
3. Issue of Mutation Order of
leasehold lands
60 days
Asst. Section Officer /
Section Officer / Desk
Officer
Addl. Land Officer / Land
Officer
Director of Estates
3
18.
AGRICULTURE & FARMERS’ EMPOWERMENT DEPARTMENT:
1. Seed License
45 days
DAO / JDA (F&S)
DDA / ADA (Extn)
DA&FP (O)
2. Fertilizer License
45 days
DAO / JDA (F&C)
DDA / ADA (Extn)
DA&FP (O)
3. Pesticide License
45 days
DAO / DDA (PP)
DDA / ADA (Extn)
DA&FP (O)
4. Soil Health Card
45 days
AAO
DAO
DDA
5. Seed License by the Director of
Horticulture
45 days
Dy. Director of
Horticulture
(Headquarters)
Additional Director
(Horticulture), O/o. the
Director, Horticulture
Director of Horticulture,
Odisha
6. Fruit Nursery License by the
Director of Horticulture
90 days
Dy. Director of
Horticulture
(Headquarters)
Additional Director
(Horticulture), O/o. the
Director, Horticulture
Director of Horticulture,
Odisha
Odisha University of Agriculture and Technology (OUAT)
7. Issue of Provisional Certificates
7 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
8. Issue of Transcript / Mark Sheet
15 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
9. Issue of Degree Certificates
after Convocation
60 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
10. Issue of Migration Certificates
7 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
11. Issue of Duplicate Certificates
30 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
12. Issue of Duplicate Migration
Certificates
5 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
13. Issue of Old Degree Certificates
2 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
22
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
14. Verification of Provisional
Certificate / Degree Certificates
15 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
15. Correction of Degree
Certificates
15 days
Controller of Exam. of
the University
concerned
Registrar of the University
concerned
Vice-Chancellor of the
University concerned
15
19.
SKILL DEVELOPMENT & TECHNICAL EDUCATION DEPARTMENT:
1. Issue of Diploma Certificate
45 days
Deputy Secretary
Secretary, SCTE & VT
DTET, ODISHA
2. Issue of Semester Mark Sheet
10 days
Deputy Controller of
Examination
Secretary, SCTE & VT
DTET, ODISHA
3. Issue of Divisional Mark Sheet
45 days
Deputy Controller of
Examination
Secretary, SCTE & VT
DTET, ODISHA
4. Issue of Migration Certificate
10 days
Deputy Controller of
Examination
Secretary, SCTE & VT
DTET, ODISHA
5. Issue of Verification Certificate
15 days
Deputy Controller of
Examination
Secretary, SCTE & VT
DTET, ODISHA
6. Supply of photocopy of Answer
Books
90 days
Deputy Controller of
Examination
Secretary, SCTE & VT
DTET, ODISHA
7. Issue of Transcript
15 days
Deputy Controller of
Examination
Secretary, SCTE & VT
DTET, ODISHA
Industrial Training Institute (ITI): Certificates issued by SCTE&VT
8. Provisional National Trade
Certificate
15 days
Deputy Controller of
Examination
Secretary, SCTE&VT
Vice Chairman,
SCTE & VT
9. Migration Certificate
10 days
Deputy Controller of
Examination
Secretary, SCTE&VT
Vice-Chairman, SCTE&VT
10. Verification Certificate
15 days
Deputy Controller of
Examination
Secretary, SCTE&VT
Vice-Chairman, SCTE&VT
Post- Diploma in Industrial Safety: Certificates issued by SCTE&VT
11. Post Diploma Certificate
30 days
Deputy Secretary
Secretary, SCTE&VT
Vice-Chairman, SCTE&VT
12. Migration Certificate
10 days
Deputy Controller of
Examination
Secretary, SCTE&VT
Vice-Chairman, SCTE&VT
13. Mark Sheet
20 days
Deputy Controller of
Examination
Secretary, SCTE&VT
Vice-Chairman, SCTE&VT
Technical / Professional Courses: Certificates issued by BPUT / VSSUT
14. Provisional Certificate Online
Provisional Pass Certificates
(through student’s login ID)
15 days
Director / Controller,
Examinations
Registrar
Vice-Chancellor
15. Duplicate of Printed Provisional
Pass Certificates
15 days
Director / Controller,
Examinations
Registrar
Vice-Chancellor
16. Duplicate Degree Certificates
30 days
Director / Controller,
Examinations
Registrar
Vice-Chancellor
17. Semester Grade Sheet Online
Semester Grade Sheets
(through student’s login ID)
15 days
Director / Controller,
Examinations
Registrar
Vice-Chancellor
18 Final Exam Grade Sheets
a.15 days
Director / Controller
Registrar
Vice-Chancellor
23
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
a. Online Final Exam. Grade Sheets
(through student’s login ID)
b. Printed Final Exam. Grade
Sheets (through College)
b.30 days
Examinations
19. Transcript
7 days
Director / Controller
Examinations
Registrar
Vice-Chancellor
20. Migration Certificate
7 days
Director / Controller,
Examinations
Registrar
Vice-Chancellor
21. Photocopy of used Answer
Booklets (by e-mail)
7 days
Director / Controller,
Examinations
Registrar
Vice-Chancellor
22. Authentication of Certificates
under World Educational
Society Employers
7 days
Director / Controller,
Examinations
Registrar
Vice-Chancellor
Technical / Professional Courses: Certificates issued by Autonomous Colleges
23. Provisional Certificate / Online
Provisional Pass Certificates
(through student’s login ID)
15 days
Director / Controller,
Examinations
Dean / Professor in charge
(PIC) in case of
Autonomous College
Principal in case of
Autonomous College
24. Duplicate of Printed Provisional
Pass Certificates
15 days
Director / Controller,
Examinations
Dean / Professor in charge
(PIC) in case of
Autonomous College
Principal in case of
Autonomous College
25. Semester Grade Sheets /
Online Semester Grade Sheets
(through student’s login ID)
15 days
Director / Controller,
Examinations
Dean / Professor in charge
(PIC) in case of
Autonomous College
Principal in case of
Autonomous College
26. Final Exam Grade Sheets
a. Online Final Exam. Grade
sheets (through student’s login
ID)
b. Printed Final Exam. Grade
Sheets (through College)
a.15 days
b.30 days
Director / Controller
Examinations
Dean / Professor in charge
(PIC) in case of
Autonomous College
Principal in case of
Autonomous College
27. Transcript
7 days
Director / Controller
Examinations
Dean / Professor in charge
(PIC) in case of
Autonomous College
Principal in case of
Autonomous College
28. Photocopy of used Answer
Booklets (by e-mail)
7 days
Director / Controller,
Examinations
Dean / Professor in charge
(PIC) in case of
Autonomous College
Principal in case of
Autonomous College
Employment Exchange: Certificates issued by District Employment Exchanges / Employment Exchanges
29. Issue of Registration Certificate
3 days
Employment Officer
Regional Asst. Director
Director Employment,
Odisha
30. Renewal of Registration
Certificate
3 days
Employment Officer
Regional Asst. Director
Director Employment,
Odisha
30
20.
CO-OPERATION DEPARTMENT:
1. Reservation of Storage Space
as per the request of Bulk
Depositor
15 days
Warehouse
Superintendent/ Zonal
Manager
General Manager (C )
Managing Director
24
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
2. Issue of Duplicate Warehouse
Receipt as per prescribed rules
in case the Warehouse Receipt
is lost or damaged
15 days
Warehouse
Superintendent/ Zonal
Manager
General Manager (C )
Managing Director
3. Membership in the Primary
Agriculture Cooperative
Societies (PAC)
15 days
Secretary, PACS /
Managing Director,
LAMPCS
Branch Manager of the
CCB concerned
Assistant Registrar,
Cooperative Societies
4. Issue Kisan Credit to the
member of a PAC
15 days
Secretary, PACS /
Managing Director,
LAMPCS
Branch Manager of the
CCB concerned
Assistant Registrar,
Cooperative Societies
5. Issue of Deposit Receipt / Pass
Book
1 day
Secretary, PACS /
Managing Director,
LAMPCS
Branch Manager of the
CCB concerned
Secretary, CCB concerned
6. Receipt toward re-payment of
Loan
1 day
Secretary, PACS /
Managing Director,
LAMPCS
Branch Manager of the
CCB concerned
Assistant Registrar,
Cooperative Societies
7. Online Registration for paddy
procurement
3 days
Secretary, PACS /
Managing Director,
LAMPCS
Branch Manager of the
CCB concerned
Assistant Registrar,
Cooperative Societies
8. Issue of fresh Cheque books by
the CCB
1 day
Banking Assistant
Assistant Manager
Branch Manager
9. Issue of personalized RuPay
ATM card
30 days
Banking Assistant
Assistant Manager
Branch Manager
10. Issue of fresh Cheque books by
the OSCB
1 day
Junior Manager
Assistant Manager /
Manager
Branch Manager
11. Issue of personalized RuPay
ATM card
30 days
Junior Manager
Assistant Manager /
Manager
Branch Manager
11
21.
FOREST AND ENVIRONMENT DEPARTMENT:
1. Sanction of compassionate
amount to the concerned
persons in case of crop damage
by specified wild animals.
90 days
Divisional Forest Officer
of Wildlife / Territorial
Division.
Concerned Regional Chief
Conservator of Forests.
Principal CCF(WL) &
Wildlife Warden Odisha
2. Sanction of compassionate
amount to the concerned
persons in case of cattle killed
by specified wild animals.
30 days
Divisional Forest Officer
of Wildlife / Territorial
Division.
Concerned Regional Chief
Conservator of Forests.
Principal CCF(WL) &
Wildlife Warden Odisha
3. Sanction of compassionate
amount to the concerned
persons / legal heirs of the
victims in case of human injury
and casualty respectively by
specified wild animals.
15 days
Divisional Forest Officer
of Wildlife / Territorial
Division.
Concerned Regional Chief
Conservator of Forests.
Principal CCF (WL) &
Wildlife Warden Odisha.
4. Online Timber Transit Permit
42 days
DFO
Chief Conservator of
Forests
PCCF & HoFF
25
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
State Pollution Control Board
5. Disposal of consent to establish
application for new / expansion
proposal of 17 Categories of highly
polluting industries having
investment of Rs.50 crores or more
on recommendation of Consent
Committee
Cat-A-60 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
6. Disposal of consent to operate
application for 17 Categories of
highly polluting industries having
investment of Rs.50 crores or more
and all Sponge Iron Plants
Cat-A-60 days
Cat-B-45 days
Cat-C-30 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
7. Disposal of consent to establish
application for new / expansion
proposal of Coal, Bauxite, Iron
ore, Manganese, Limestone,
Dolomite and Chromite Mines
on recommendation of Consent
Committee
Cat-A-60 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
8. Disposal of consent to operate
application for 17 Categories of
highly polluting industries
having investment of less than
Rs. 50 crores
Cat-B-45 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
9. Disposal of consent to establish
application for new / expansion
proposal of all Sponge Iron
Plants on recommendation of
Consent Committee
Cat-A-60 days
Cat-B-45 days
Cat-C-30 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
10. Disposal of consent to operate
application for Coal, Bauxite,
Iron ore, Manganese,
Limestone, Dolomite &
Chromite Mines with lease hold
area of more than 25 ha.
Cat-A-60 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
11. Disposal of consent to establish
application for new / expansion
proposal of 17 Categories of
highly polluting industries
having investment of Rs.50
crores on recommendation of
Internal Consent Committee
Cat-B-45 days
Cat-C-30 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
12. Disposal of consent to operate
application for other than 17
Categories of polluting
industries, orange and green
having investment of Rs.50
crores or more
Cat-A-60 days
Cat-B-45 days
Cat-C-30 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
13. Disposal of consent to establish
application for new / expansion
proposal of other than 17
Categories of polluting industries
Cat-A-60 days
Cat-B-45 days
Cat-C-30 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
26
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
having investment of Rs.50 crores
or more on recommendation
of Internal Consent Committee
14. Disposal of consent to operate
application for Coal, Bauxite,
Iron ore, Manganese,
Limestone, Dolomite &
Chromite Mines with lease hold
area up to 25 ha.
Cat-A-60 days
Sr. Env. Engineer /
Sr. Env. Scientist (L-II)
Sr. Env. Engineer /
Sr. Env. Scientist (L-I)
Member Secretary
15. Disposal of consent to establish
application for new / expansion
proposal of other than 17
Categories of polluting
industries having investment up
to Rs.50 crores.
Cat-B-45 days
Cat-C-30 days
Regional Officer
Sr. Env. Engineer / Sr. Env.
Scientist (L-II)
Sr. Env. Engineer / Sr. Env.
Scientist (L-I)
16. Disposal of consent to operate
other than 17 Categories of
polluting Industries, Orange and
Green having investment less
than Rs.50 crores.
Cat-B-45 days
Cat-C-30 days
Regional Officer
Sr. Env. Engineer / Sr. Env.
Scientist (L-II)
Sr. Env. Engineer / Sr. Env.
Scientist (L-I)
17. Disposal of consent to establish
application for new / expansion
proposal of Mines other than
Coal, Bauxite, Iron ore,
Manganese, Limestone,
Dolomite and Chromite.
Cat-B-45 days
Regional Officer
Sr. Env. Engineer / Sr. Env.
Scientist (L-II)
Sr. Env. Engineer / Sr. Env.
Scientist (L-1)
18.
Disposal of consent to operate
application for Mines other than
Coal, Bauxite, Iron ore,
Manganese, Limestone,
Dolomite and Chromite.
Cat-B-45-days
Regional Officer
Sr. Env. Engineer / Sr. Env.
Scientist (L-II)
Sr. Env. Engineer / Sr. Env.
Scientist (L-1)
19. Authorization under Hazardous
and Other Wastes (Management
and Transboundary Movement)
Rules, 2016
60 days
Sr. Env. Engineer- L-II /
Sr. Env. Scientist-L-II /
Env. Engineer /
Env. Scientist
Sr. Env. Engineer-L-I /
Sr. Env. Scientist-L-I
Member Secretary
20.
Authorization under Bio-Medical
Waste Management Rules,
2016 of all bedded Health Care
Units
60 days
Sr. Env. Engineer- L-II /
Sr. Env. Scientist-L-II /
Env. Engineer /
Env. Scientist /
Deputy Env. Engineer /
Deputy Env. Scientist
Sr. Env. Engineer- L-I /
Sr. Env. Scientist-L-I /
Sr. Env. Engineer-L-II /
Sr. Env. Scientist-L-II /
Env. Engineer /
Env. Scientist
Member Secretary
21. Authorization under Bio-Medical
Waste Management Rules,
2016 of all Clinics, Diagnostic
Centres and Patho Labs
60 days
Regional Officer
Sr. Env. Engineer-L-II /
Sr. Env. Scientist-L-II /
Env. Engineer /
Env. Scientist
Sr. Env. Engineer- L-I /
Sr. Env. Scientist-L-I
22. Processing the site-specific
wildlife conservation plan
submitted by the user Agencies
to establish Industry /
Developmental Project / Mining
Project
63 days
DFO / Wildlife Warden
PCCF (WL) & CWLW,
Odisha
PCCF (WL) & CWLW,
Odisha
27
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
22
Classification of Industries / Mines relating to State Pollution Control Board
(a) Classification of Industrial Projects:
The State Government has classified the Industries as Red, Orange and Green and on the basis of pollution potential. Further classification
under category A, B, and C has been done by the Board on the basis of pollution potential and investment as in the following table.
Investment in Rupees
Green
Orange
Red
Up to 5.0 Crores
C
C
C
More than 5.0 Crores up to 50.0
Crores
C
C
B
More than 50.0 Crores
C
B
A
(b) Classification of mining projects:
The mining projects are classified in the following manner:
Mining Projects
Category
Other than Coal, Bauxite, Iron, Manganese, Limestone, Dolomite and Chromite
B
Coal, Bauxite, Iron, Manganese, Limestone, Dolomite and Chromite
A
22.
FOOD SUPPLIES & CONSUMER WELFARE DEPARTMENT:
1. Issue of fresh License to
Manufacturer / Dealer / Repairer.
45 days
Controller,
Legal Metrology
Principal / Commissioner-
cum-Secretary to Govt.
Principal / Commissioner-
cum-Secretary to Govt.
2. Renewal of Licenses
(Manufacturer)
45 days
Controller,
Legal Metrology
Principal / Commissioner-
cum-Secretary to Govt.
Principal / Commissioner-
cum-Secretary to Govt.
3. Renewal of License for Dealer/
Repairers
45 days
Asst. Controller,
Legal Metrology
Controller, Legal
Metrology
Principal / Commissioner-
cum-Secretary to Govt.
4.a. Registration of Packers /
Importers
45 days
Controller,
Legal Metrology
Principal / Commissioner-
cum-Secretary to Govt.
Principal / Commissioner-
cum-Secretary to Govt.
4.b. Amendment in existing
Registration Certificate of
Packers / Importers
45 days
Controller,
Legal Metrology
Principal / Commissioner-
cum-Secretary to Govt.
Principal / Commissioner-
cum-Secretary to Govt.
4
23.
ODIA LANGUAGE, LITERATURE & CULTURE DEPARTMENT:
1. Booking of Mandapas
90 days
Caretaker in-charge
Deputy Director
Director, OLL & Culture
2. Mukhyamantri Kalakar Sahayata
Yojana
90 days
District Culture Officer
Collector-cum-Chairman,
District Level Selection
Committee
Director, OLL & Culture
2
24.
ENERGY DEPARTMENT:
1. Drawing Approval of Electrical
Works
20 days
A.E-cum-A.E.I
E.E-cum-D.E.I
S.E-cum-E.I
a. Installations at 11 KV supply to 16
KVA & 99 KW at 415 volt supply
b. HT Installations
11 KV, above 16 KVA to 150 KVA
30 days
E.E-cum-D.E.I
S.E-cum-E.I
C.E-cum-C.E.I
28
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
c. HT Installations
11 KV & 33 KV (above 150 KVA
to 15 MVA)
30 days
S.E-cum-E.I
C.E-cum-C.E.I
EIC-cum-PCEI, Odisha
d. Installations
at 33 KV & above with loads
above 15 MVA
35 days
C.E-cum-C.E.I.
EIC-cum-PCEI, Odisha
Secretary, Energy
Department
2. Normal Inspection of Electrical
Works
a. Installations at 11 KV supply to 16
KVA & 99 KW at 415 Volt Supply
25 days
A.E-cum-A.E.I
E.E-cum-D.E.I
S.E-cum-E.I
b. HT Installations
11 KV, above 16 KVA to 150 KVA
30 days
E.E-cum-D.E.I
S.E-cum-E.I
C.E-cum-C.E.I
c. HT Installations
11 KV & 33 KV (above 150 KVA
to 15 MVA)
30 days
S.E-cum-E.I
C.E-cum-C.E.I
EIC-cum-PCEI, Odisha
d. Installations
at 33 KV & above with loads
above 15 MVA
35 days
C.E-cum-C.E.I
EIC-cum-PCEI, Odisha
Secretary, Energy
Department
3. Emergency Inspection & Issue
of Report
a. Installations at 11 KV supply to 16
KVA & 99 KW at 415 Volt Supply
10 days
A.E-cum-A.E.I
E.E-cum-D.E.I
S.E-cum-E.I
b. HT Installations
11 KV, above 16 KVA to 150 KVA
10 days
E.E-cum-D.E.I
S.E-cum-E.I
C.E-cum-C.E.I
c. HT Installations
11 KV & 33 KV (above 150 KVA
to 15 MVA)
10 days
S.E-cum-E.I
C.E-cum-C.E.I
EIC-cum-PCEI, Odisha
d. Installations
at 33 KV & above with loads
above 15 MVA
10 days
C.E-cum-C.E.I
EIC-cum-PCEI, Odisha
Secretary, Energy
Department
4. Testing & Calibration
a. Single phase meter testing
15 days
E.E-cum-D.E.I, STL
S.E-cum-E.I, STL
C.E-cum-C.E.I (TCL)
b. 3 phase meter testing
25 days
E.E-cum-D.E.I, STL
S.E-cum-E.I, STL
C.E-cum-C.E.I (TCL)
c. Insulation tester calibration
10 days
E.E-cum-D.E.I, STL
S.E-cum-E.I, STL
C.E-cum-C.E.I (TCL)
d. Earth tester calibration
10 days
E.E-cum-D.E.I, STL
S.E-cum-E.I, STL
C.E-cum-C.E.I (TCL)
e. CT testing (MV/HV)
15/25 days
E.E-cum-D.E.I, STL
S.E-cum-E.I, STL
C.E-cum-C.E.I (TCL)
f. PT testing (MV/HV)
15/25 days
E.E-cum-D.E.I, STL
S.E-cum-E.I, STL
C.E-cum-C.E.I (TCL)
g. Transformer oil testing
15 days
E.E-cum-D.E.I, STL
S.E-cum-E.I, STL
C.E-cum-C.E.I (TCL)
5. Workman permit (Wireman MV /
Lineman MV / Workman HT /
Workman EHT)
A. Exemption Basis
i.
Issue of New License Book
ii.
Renewal of the License
60 days
20 days
S.E-cum-E.I,
Secretary ELBO
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
B. On Passing of Examination
i.
Issue of New License Book
30 days
S.E-cum-E.I,
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
29
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
ii.
Renewal of the License
20 days
Secretary ELBO
6. Supervisor License (MV / HT)
A. Exemption Basis
i.
Issue of New License Book
ii.
Renewal of the License
60 days
20 days
S.E-cum-E.I,
Secretary ELBO
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
B. On passing of Examination
i.
Issue of New License Book
ii.
Renewal of the License
30 days
20 days
S.E-cum-E.I,
Secretary ELBO
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
C. EHT (Exemption)
i.
Issue of New License Book
ii.
Renewal of the License
30 days
20 days
S.E-cum-E.I,
Secretary ELBO
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
7. Contractor License
i.
Issue of New License Book
ii.
Renewal of the License
45 days
20 days
S.E-cum-E.I,
Secretary ELBO
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
8. Temporary Project License
i.
Issue of New License Book
ii.
Renewal of the License
15 days
15 days
S.E-cum-E.I,
Secretary ELBO
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
9. Chartered Electrical Safety
Engineer (CESE) Certificate
i.
Issue of Certificate
ii.
Renewal of Certificate
30 days
30 days
S.E-cum-E.I,
Secretary ELBO
C.E-cum-C.E.I (TCL)
E.I.C-cum-PCEI, Odisha
10. ED exemption as per the
operational guideline under
IPR-2015
i. ED exemption on
Distribution Company’s
power supply
ii. Exemption of recommended
ED on CPP with non-
conventional source & bio
fuel
7 days
Concerned Deputy
Electrical Inspector /
Electrical Inspector or
Chief Electrical
Inspector as notified by
Government
Next higher authority of
Designated Officer
Next higher authority of
Appellate Officer
10
25.
HANDLOOMS, TEXTILES & HANDICRAFTS DEPARTMENT
1. Issue of Training Certificate for
State Level Handicraft Training
Institutes (Basic, Higher &
Master course)
45 days
Establishment Officer-
cum-Training Head
Executive Director,
SIDAC
Member Secretary,
SIDAC
2. Issue of Training Certificate for
District Level
45 days
IPO/ Instructor (Hqr.)
Special Officer / Joint
Director / Addl. Director
Director, H&Cl, Odisha
2
26.
WORKS DEPARTMENT
1. Contractor License
i. Super Class
45 days
E.I.C (Civil), Odisha
Commissioner-cum-
Secretary,
Next Higher Authority
ii. Special Class
45 days
E.I.C (Civil), Odisha
Commissioner-cum-
Secretary,
Next Higher Authority
30
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
iii. Special Class A
45 days
E.I.C (Civil), Odisha
Commissioner-cum-
Secretary,
Next Higher Authority
iv. Special Class B
45 days
E.I.C (Civil), Odisha
Commissioner-cum-
Secretary,
Next Higher Authority
Chief Engineer
E.I.C (Civil), Odisha
Commissioner-cum-
Secretary,
v. Special Class C
45 days
S.Es. (Circles)
Chief Engineer
E.I.C (Civil), Odisha
vi. Special Class D
45 days
S.Es. (Circles)
Chief Engineer
E.I.C (Civil), Odisha
1
27.
COMMERCE AND TRANSPORT (COMMERCE) DEPARTMENT
1. Registration of Boats
30 days
Registering Authority -
Assistant Executive
Engineer (Mech.),
Cuttack / Jeypore /
Sambalpur
Director,
Ports & IWT
Secretary to Government,
Commerce & Transport
(Commerce) Department
2. Renewal of Boats / Motor Boats
15 days
Surveyor of concerned
District
The Collector & District
Magistrate of concerned
District
Secretary to Government,
Commerce & Transport
(Commerce) Department
2
28.
SCIENCE & TECHNOLOGY DEPARTMENT
Odisha Space Applications Centre (ORSAC)
1. ORSAC Map Services (G2C)
(Administrative maps and
thematic maps as prepared from
satellite images for development
planning purposes)
7 days
(for archived data)
30 days to 90 days
(New map,
depending
on content and image
data availability)
Scientist “SC”
Chief Executive
Chairman, ORSAC
2. Differential Global Positioning
System (DGPS) & Total Station
(TS) based survey inputs
7 days
(for archived data)
90 days
(depending on location
/ survey area extent)
Scientist ‘SB’
Chief Executive
Chairman, ORSAC
2
29.
SPORTS & YOUTH SERVICES DEPARTMENT
1. Pension to Indigent Sports
persons
90 days
Branch Officer, SPW
Joint Secretary
Director-cum-Addl.
Secretary
2. Facility Booking
10 days
Branch Officer, INFRA
Joint Secretary
Director-cum-Addl.
Secretary
2
30.
STEEL AND MINES DEPARTMENT
1. Mineral Trade License
30 days
Mining Officer / Deputy
Director of Mines
Director of Mines
Government in Steel and
Mines Department
2. Issue of e-Permit (for Lessee)
30 days
Mining Officer / Deputy
Director of Mines
Director of Mines
Government in Steel and
Mines Department
3. Issue of e-Permit (for Trading)
30 days
Mining Officer / Deputy
Director of Mines
Director of Mines
Government in Steel and
Mines Department
4. Transport Vehicle Registration
30 days
Mining Officer / Deputy
Director of Mines
Director of Mines
Government in Steel and
Mines Department
31
Sl.
No.
Name of Public
Service
Given Time
limit
Designated
Officer
Appellate
Authority
Revisional
Authority
(1)
(2)
(3)
(4)
(5)
(6)
5. Transporter Registration
30 days
Mining Officer / Deputy
Director of Mines
Director of Mines
Government in Steel and
Mines Department
6. Approval of Mining Plan for
Minor Minerals other than
Specified Minor Minerals
90 days
Mining Officer / Deputy
Director of Mines
Joint Director of Mines
Director of Mines
7. Approval of Mining Plan for
Specified Minor Minerals
90 days
Joint Director of Mines
Director of Mines
Government in Steel and
Mines Department
7
By Order of the Governor
SANJEEV CHOPRA
Principal Secretary to Government
Printed and published by the Director, Printing, Stationery and Publication, Odisha, Cuttack-10
OGP/SBP Ex. Gaz. 299 -173+500
